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Frequently Asked Questions
Frequently asked questions
You can register and enroll by contacting us through messaging apps such as WeChat, WhatsApp, or Line, or by phone.
Our online classes are open to students aged 8 and above, as they are generally able to operate computer and equipments independently. There is no age restriction within a class; placement is based on drawing level.
For online beginners program, each session lasts 1 hour which includes teaching instructions, student drawing time, critique, and review of the previous assignment.
For intermediate/advanced classes it would be 1.5 hours per session .
For more advanced programs, class times may extend to two hours per session.
To maintain teaching quality and learning continuity, we recommend making up missed classes whenever possible. However, if there are unavoidable circumstances, the class can be postponed.
Students may attend another class of the same level to make up for a missed session.
We will assess your level on the first class for absolutely free of charge. Then we will recommend programs suitable for your level, age, and interest. We offer beginner drawing classes, intermediate, advanced, and university preperation classes ( these include sketching, painting, and other more advanced mediums).
*Beginner classes: equivalent to Level 3–4 of the Yang Hong Art School curriculum. These focus on foundational drawing using pencil and colored pencils, including step-by-step copying and individual creative projects.
Payments can be made through our website dianaartschool.ca.(http://dianaartschool.ca/) We accept payments in Visa/Credit/Debit, Discover, Master Card, Apple pay, Paypal, RMB via Alipay, WeChat Pay, and UnionPay, cash or cheque as well as Interact email transfer (reccomended for Canadian students).
You can call, WeChat, WhatsApp, and Line us to book a makeup class during our business hours.
You may contact us during our working hours via livechat on our main website, Wechat, Whatsapp, SMS or by calling our phone number.
Since communication in online classes can be more challenging, and we also incorporate discussions in English about Western culture related to each lesson, class sizes are kept small with 4–6 students.
You can buy it from our school or any professional art supply stores if you reside in Ontario. If you are outside of Ontario, you should purchase it from your local art supply stores or order online.
Classes are typically taught in US and Canadian English, however, our teachers are also fluent in Mandarin and Cantonese in case students are required.
No, we have many teachers in our school however, they teach with the same method set out by the principal while following the course curriculum. Teachers are NOT allowed to modify class content.
You will need a computer or laptop with a webcam and microphone. We recommend using an additional external wireless webcam to capture the student’s drawing process in real time. This allows the teacher to provide immediate feedback and screenshots. Please install the Discord app for class communication.
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1. How do we join your class on Discord?
After you register, we will send you a special invite link to our private Discord server via wechat/whatsapp/line/sms/email.
👉 Just click the link, create a free Discord account (if you don’t have one already), and you’re in!
2. Where do we go once we're in the server?
You’ll see channels on the left side, like:
• #class-announcements – for updates and reminders
• #materials-list – for supply suggestions
• 🎨-live-class-room – this is where the live class happens
3. How do we join the live class?
• Click on the 🎨-live-class-room voice channel
• Once you join, you'll hear my voice and see my screen when I start the lesson
• You can turn on your mic and camera if you like (optional)
4. How can students ask questions?
• Simply raise your hand emoji (✋) in the chat, or
• Type your question in the #live-chat channel, or
• Wait for a pause and ask directly using your mic
5. Will we be able to see what the teacher is drawing?
Yes! I will share my screen so students can watch me draw step-by-step.
Make sure you click “Watch Stream” or “Join Screen Share” when it pops up.
6. What if we need help or something isn’t working?
No problem – send a message in the #tech-help channel or just ask in class. I’m here to help!
Please consult the teacher at the time of registration. We will provide images, types, and recommended brands of the basic required materials.
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